The healthcare industry is becoming increasingly reliant on AI to automate several types of administrative tasks in order to lessen the burden on practitioners. Driving this movement is agentic AI, which is any type of artificial intelligence system or program that autonomously performs tasks for a human or other agent. Unlike typical chatbots, these agents can be given autonomy for completing tasks and can improve based on previous outcomes.
Due to their high level of capabilities as AI continues to improve, agentic AI is now being used to increase time and cost savings across a number of tasks. From insurance verification, to prior authorization to document processing, having AI handle these tasks instead of a human increases the quality of life for both the doctor and their patients.
For doctors, delegating these tasks to non-human agents gives them more face-to-face time with those who need them most. For patients, this means faster diagnoses, customized treatment and overall increased patient satisfaction. With these benefits in mind, it is no wonder that 71% of healthcare workers think AI agents in healthcare will be essential to healthcare in the next five years. Additionally, given the rate that AI is developing across industries, bridging the gap between interest and adoption of these technologies is on the horizon.
Source: Orbit Healthcare